Terms and Conditions

Welcome to insidevin.com, which InsideVIN InsideVIN™ (“we,” “us,” “our”) owns. To remain on this site and access its features, we ask that you agree to comply with our Terms of Service.

1. AGREEMENT TO BE BOUND; CHANGES TO TERMS.

This document is a legal agreement between you and InsideVIN that outlines the rules dictating how you may use our products and services (“Services”), which are made available through our Website, https://InsideVIN.com. Any use of the Website, products, or services constitutes an acceptance by you to be bound by these Terms.

We may update these Terms at our discretion and from time to time, which may include future terms, licenses, and other policies or procedures. In such an event we will notify you through email and by prominently posting a notice to the Website. Do not use our Services if you do not agree to such changes. If you continue to use insidevin.com after any posted changes your use will indicate your agreement to the modified Terms.

We reserve the right to refuse access to any Service for any reason or no reason, including non-compliance with these Terms.

2. DESCRIPTION OF INSIDEVIN SERVICE.

We provide critical, real-time data through Vehicle History Reports and Auto Auction Records Reports to automotive dealers and consumers who are interested in purchasing used vehicles. Our Vehicle History Reports contain data that the National Motor Vehicle Title Information System (NMVTIS) provides and both lien and theft information that NMVTIS does not provide. Our Vehicle History Reports may contain information from the auto auction database if the vehicle has ever been sold via auction. This includes photos and details that the public has access to on the auto auction website when the vehicle was available for sale. We also offer this information in InsideVIN Auto Auction Records Reports. InsideVIN Vehicle Inspection Reports are made up of data from our representatives that perform the vehicle inspections.

We do not warrant that the information we provide in these reports is always accurate, timely, or complete. It is provided for informational purposes only and should not be relied upon as the sole source of information when purchasing a used vehicle. Any reliance is at the user’s own risk. We cannot be held liable for any purchases you make in reliance on our reports.

3. AGE REQUIREMENTS FOR USE OF SERVICE.

InsideVIN’s services are accessible to those who are age 13 and older, but those who are under the age of 18 must obtain and hereby warrant that they so they have obtained parental or guardian consent where the parent or guardian agrees to be also bound by these same Terms.

4. SOFTWARE AND HARDWARE REQUIREMENTS.

To use InsideVIN’s services, you do need Internet access and certain software that you may be responsible to pay for. Additionally, upgrades and updates are likely to be needed occasionally. We recommend high speed Internet to access our site because performance may be hindered otherwise. We do not warrant that your computer or device will be compatible with the Services. We shall not be responsible for your failure to access the site or our Services, and no refunds shall be granted in such an event.

5. WHAT YOU SHOULD AND SHOULD NOT EXPECT FROM INSIDEVIN.

a. QUALITY AND DELIVERY.

While we endeavor to provide uninterrupted service, we cannot guarantee that you will never experience disruptions, omissions, inaccuracies, or delays. As you may be accessing InsideVIN’s services on a cellular system, Internet lines, or a public switched telephone network, power outages or other interruptions may occur that are out of our control.

b. TECHNICAL IMPROVEMENT AND MAINTENANCE.

We may, at any time, change our Service offerings to ensure regulation compliance and to make certain our offerings are up-to-date. Repairs or updates to our system may necessitate that we limit or even suspend services.

c. CONTENT OF COMMUNICATIONS.

We do not have the ability to control any content that is disseminated by the use of our Services. Content is the sole responsibility of the entity that originates it. Because of this, there is the possibility that content you encounter may be offensive, illegal, or otherwise questionable or it may be inaccurate, untimely, or erroneous.

d. GENERAL PRACTICES REGARDING USE AND STORAGE.

We do not accept liability for any content that we maintain. Additionally, we do not accept responsibility for information that is deleted or transmitted from the system. We have the right to limit use of our Services at any time.

e. CONTENT OF THE SERVICE.

We may, at any time, delete or refuse to disseminate any content that appears via our Services. This may result in errors and inaccuracies in reports or the untimeliness of the same. InsideVIN is not responsible for any third-party content and may access and/or disclose information it believes needed to:

meet any legal requirements
enforce these terms of service
protect from cyber threats and technical problems
answer user concerns
secure the integrity of InsideVIN, its users, and the public

f. TERMINATION.

In addition to altering these Terms at any time, InsideVIN also may terminate its Services at any time and/or your use thereof, with or without cause.

6. WHAT INSIDEVIN EXPECTS FROM YOU.

You are required to have an InsideVIN account to use our Services. We generally limit registrations to unique individuals, and account transfers are typically not granted.

a) Account information must be the same as information an individual uses for his or her identification method. Single individuals or legal entities may use an account. Should you create an additional account, you may have to pay additional fees. You must also obtain our written permission to transfer your account to any third party. It is not our policy to withhold consent to the transfer of an account in good standing.

b) We may suspend or terminate your account at any time for any reason without notification. Should we do so, you will not receive a refund or be compensated in any way for remaining subscription time or anything else.

c) Remedial actions may be taken against delinquent accounts.

d) If you breach the Terms of Service or are late on a payment, resulting in your account being suspended or terminated, InsideVIN reserves the right to suspend or terminate any account that you or anyone associated with your organization may have.

e) To retain access and maintain your electronic records, you may need to have specific hardware and software. By submitting data to insidevin.com, you acknowledge your agreement to abide by our terms of service and pay for transactions you agree to take part in on our website. This includes notices of cancellation, contacts, applications, and policies.

f) You will not rely on an insidevin.com report as the sole basis for a vehicle purchasing decision.

7. PAID SERVICES/AGREEMENT TO PAY.

We reserve that right to change prices and the availability of our Services at any time.
We require you to have an account to use our Services, which requires payment of a fee. Visit the Services section of our website for information about fees.
We may change our billing methods or fees at any time. Clients with a monthly subscription for InsideVIN services will be given 30 days’ notice via our Terms of Service posted on insidevin.com.
Should you elect to cancel your subscription, you may do so at any time. Any fees that are on your account will not be refunded or prorated. Additionally, we may charge you for any applicable sales tax.
Account holders are solely responsible for any incurred charges. This includes all purchases and applicable taxes, even purchases that are made unlawfully, fraudulently, and without your authorization. If you believe your account has been compromised you should immediately contact us.
Charges or fees of any sort that you incur via a third-party linked to on insidevin.com are your responsibility.

8. INTELLECTUAL PROPERTY RIGHTS.

International intellectual property laws protect InsideVIN Rights, made up of the Services that we offer and own all right, title, and interest to. As a user of our Services, you agree not to copy, modify, or create derivative works based off of our offerings. Additionally, you will not use any automated or manual process to copy or monitor our content.

You are not allowed to use our Service marks, logos, trademarks, trade names, or any other brand features without written permission from us. Third-party content that appears in our Services is not included in InsideVIN Rights. Conversely, we are not responsible for any content that you post to our website directly or via a third party. As such, you are responsible for protecting your intellectual property. Your posting of content on our Services constitutes your intent to allow InsideVIN a worldwide, non-exclusive, royalty-free license to use such content as we deem appropriate. Content posted via our Services remains posted at our discretion.

Information that you self-report, personal or otherwise, is authorized for us to use as outlined in our Privacy Policy. We may also share this information with third parties and call centers for their use. Additionally, your submission of this information authorizes us, third parties, and call centers to use your phone number to contact you. Do not submit your information if you do not wish to be contacted via telephone.

9. GENERAL COMPLIANCE WITH LAWS.

InsideVIN operates its services from offices located in Ghana. Your use of our Services affirms that you comply with all applicable laws, statutes, ordinances, and regulations.

10. ENFORCEMENT OF THESE TERMS.

We may use any means we feel necessary to enact all terms of service in this agreement. This includes InsideVIN’s need to comply with all related legal processes. Your use of Insidevin’s services means you submit to us the right to disclose any volunteered information to law enforcement authorities, municipal entities, or others reasonably necessary for compliance purposes without liability to you.

11. NO RESPONSIBILITY FOR THIRD-PARTY MATERIALS OR WEB SITES.

Third-party content that appears on insidevin.com and third-party websites that we link to are not the responsibility of InsideVIN. We do not make any representations regarding the accuracy, timeliness, or completeness of any report. Additionally, we will not have any liability or responsibility for third-party collected data or the accuracy, timeliness, or completeness of any report. This includes information that is related to the condition, safety, marketability, merchantability, quality, ownership history, and accident history of any passenger motor vehicle or data contained in or omitted from a passenger motor vehicle ownership or registration document that any state in the United States issues, including the District of Columbia, or any Canadian province. We are in no way responsible for your use of any third-party materials or any purchase decision you make in reliance on the same.

12. DISCLAIMER OF WARRANTIES; LIABILITY LIMITATIONS.

a) You acknowledge that we may discontinue our Services occasionally and that we may cancel the Services at any time without notifying you.

b) In no way do we provide warranties of any kind, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Services are provided “as is” and “as available”. Your jurisdiction may not allow the exclusion of implied warranties. There are also no warranties provided for any vehicle for which information is listed on insidevin.com or that we may transmit to you. This includes any information that may be contained in a vehicle history report, auto auction records report, or from either our VIN decode service or vehicle recalls check service. We do not endorse, certify, authorize, authenticate, or otherwise make any representation regarding the accuracy, timeliness, or completeness of any vehicle, vehicle ownership document, or vehicle registration document that you may be provided via any of our Services or that a third-party supplier may send you. Other collected information may not accurately reflect vehicle history, including whether a vehicle was junked, salvaged, dismantled, rebuilt, reconstructed, damaged or tampered with in any way. InsideVIN is not liable for any damages resulting from the use of, or non-use of, this information. You assume the risk in relying on any insidevin.com report when making a vehicle purchasing decision.

c) InsideVIN and any of its affiliates may not be held liable for indirect, special, consequential, or punitive damages of any kind, including loss of use, data, or profits, whether in an action in contract, tort, or that arises out of or in any way connected with:

An inability to utilize insidevin.com, its content, or any services it provides
Inaccurate content due to errors or omissions available through insidevin.com, its software, products, or services
Costs associated with the procurement of alternative goods and services purchased or obtained via website transactions
Alteration of your transmissions or data and unauthorized access
Third party conduct or statements that appear on our site
Performance failures or delays that are the result of an act of force majeure
All other insidevin.com related matters, including those that InsideVIN and its representatives have been advised of

Discontinued use of insidevin.com is your sole means of remedying any dissatisfaction with the site and/or site-related services, including any dissatisfaction with a report. Laws that are applicable to you may not allow the limitation of liability, implied warranties, or the exclusion or limitation of certain damages set forth previously. Therefore, this limitation of liability may not be applicable. Our aggregate liability in instances where liabilities would have otherwise been limited shall not be more than $100.

d) As we do not have any control over how you may use information you obtain from our site or the validity of that information, we do not accept any responsibility for any injury or damage that you may cause or be the victim of, including but not limited to those injuries or damages that may arise from or relate to your reliance on an insidevin.com report in making a vehicle purchasing decision.

13. INDEMNIFICATION.

Your use of our Services is affirmation that you will indemnify, defend and hold harmless InsideVIN and its affiliates harmless with respect to any claim that may arise out of or relate to your breach of this agreement, how you use our Services and any report, or any action that InsideVIN may take due to investigations of potential or actual agreement violations.

14. InsideVIN Unlimited Auction Vehicle History Subscription

a. Limitations.

InsideVIN can provide auction vehicle history reports for Copart and IAAI stock cars only.

b. No Authentication.

Reports reflect information from a vehicle’s previous sales records, price analytics, and odometer readings when sold through auctions and classified Web sites. InsideVIN is not liable for any damages resulting from the use of, or non-use of, this information. Should you rely on any InsideVIN vehicle history report, you do so at your own risk.

c. No Guarantee.

Information contained in our reports is not guaranteed. It may not be accurate, timely, or complete. We offer no guarantee regarding the condition of any vehicle.

d. Limitation on Number of Reports.

Users may generate up to 20 reports per day. Users may not exceed these limits in order to protect against suspicious activity.

e. Scope of Order.

We are not required to divulge any information or facts not within the express scope of an order that are not contained in our expressly described services.

f. Access Cost.

All account and subscription conditions contained in these terms apply to a vehicle history report subscription.

g. Upgraded Reports.

Vehicle history reports cannot be upgraded.

h. Renewals.

The subscription is renewed automatically if it has not been stopped by the user or the administrator at the request of the user.

i. Cancellation.

The subscription can be canceled by the user independently in the personal account.

j. Usage.

This subscription is intended solely for personal use. If there is any suspicion that the use of the subscription is commercial, access to the subscription will be closed without explanation and without refund.

k. Price changes.

InsideVIN may change the price, and will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes will take effect at the start of the next subscription period following the date of the price change. As permitted by local law, you accept the new price by continuing to use the subscription after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by unsubscribing from the subscription prior to the price change going into effect. Please therefore make sure you read any such notification of price changes carefully.

15. InsideVIN Unlimited Vehicle History Subscription

a. No Authentication.

b. No Guarantee.

Information contained in our reports is not guaranteed. It may not be accurate, timely, or complete. We offer no guarantee regarding the condition of any vehicle.

c. Limitation on Number of Reports.

Users may generate up to 20 reports per day. Users may not exceed these limits in order to protect against suspicious activity.

d. Scope of Order.

We are not required to divulge any information or facts not within the express scope of an order that are not contained in our expressly described services.

e. Access Cost.

All account and subscription conditions contained in these terms apply to a vehicle history report subscription.

f. Renewals.

The subscription is renewed automatically if it has not been stopped by the user or the administrator at the request of the user.

g. Cancellation.

The subscription can be canceled by the user independently in the personal account.

h. Usage.

i. Price changes.

16. CHANGES.

We may revise our Terms of Service or services at any time. Such changes are effective immediately, and you show you accept these changes with your continued use of our Services.

17. NOTICES.

Notices regarding our Services are effective immediately and may be sent to you via the email address you have entered in your account contact information. Alternatively, we may send you a letter via postal mail to the address that you have entered in your account contact information.

18. GOVERNING LAW.

The internal law of Ghana shall govern any questions that concern the validity, construction, and interpretation of these Terms of Service. Suits, actions, or proceedings related to these Terms of Service. Parties irrevocably waive, to the fullest extent that the law allows, any objection it may have presently or in the future to the agreed upon venue in any such suit, action, or proceeding. The final judgment resulting from any such suit, action, or proceeding that is brought in any such court shall be binding and enforceable in any court that the party is subject to jurisdiction by a suit upon such judgement.

19. MISCELLANEOUS.

Should any portion of these Terms of Service be found invalid or unenforceable, it will not negate the remaining portions, which will still be in full force and effect. These Terms of Service serve as our agreement with you and dictate your use of our Services, excluding any previous agreements between you and us. Our failure to enforce a provision or right contained within the Terms of Service does not negate that provision or right, or any other aspect of these Terms of Service. Bear in mind that you may subject yourself to terms and conditions of others when you access affiliate services, third-party content, or third-party software. We will not be responsible for an inability to fulfill any obligations because of conditions that are not within our control.

20. Feedback and Information.

We are free to use any feedback you submit via this site in any manner we see fit.

InsideVIN Vehicle Inspection Report Disclaimer

Vehicle Inspection Reports that we prepare should not be considered as a recommendation for making a bid or a purchase as they may not be complete, timely, or accurate. It is not our policy to perform appraisals or issue value opinions of any kind, unless we agree specifically in writing to the contrary when you place your order. InsideVIN is not liable for any damages resulting from the use of, or non-use of, this information. Your reliance on any insidevin.com report is at your sole risk.

Refund terms and conditions

Thank you for choosing InsideVIN!

You can submit a request to obtain a full or partial refund of your vehicle history report within 14 days after your purchase. If the refund request is not received within this timeframe then you will not be eligible for a refund. Please note, the reliance on any vehicle history report when purchasing a vehicle is at your own risk. We cannot be held liable for any purchases you make in reliance on our reports.

Valid refund reasons:

You received an empty report
You were charged twice for the same report.

Invalid refund reasons:

Inaccuracies in a report
Incomplete report
Untimely report

To submit a refund request please fill out the form below or email the following information to:

Email Subject: Refund request
Your e-mail
Vehicle VIN number
Reason for the refund
Your Name
Your Surname
Date of purchase
Method of payment
Your PayPal transaction ID or last 4 digits of your credit or debit card